FAQ
Start by sending us your order details through the Service Enquiry form. Tell us what you need printed, the quantity, sizes, and any artwork or design details so we can review and confirm the next steps.
Clear, high-quality artwork is best. Please upload your file to Google Drive, Dropbox, WeTransfer, OneDrive, or a similar service, then paste the share link in the Artwork File Link field. Direct file upload is not currently used on the public form.
Custom order timing depends on the artwork, quantity, product type, and approval process. We will confirm the expected timing after reviewing your enquiry and artwork details.
Yes, Auckland store pickup is available. We will confirm when your order is ready for collection.
Yes, shipping is available within New Zealand and to Australia. Shipping options and timing can be confirmed after your order details are reviewed.
Please check the available size options on the product page where possible. For custom printing orders, include the sizes you need in your enquiry. If you are unsure, include your usual size and we can confirm before printing.
